ck223 Privacy Policy
How your personal information is collected, stored, and used on the ck223 platform — everything explained transparently here.
ck223 is committed to providing a safe and transparent gaming environment for users in Bangladesh. We believe your personal information is your property, and it is our responsibility to store it with the highest level of confidentiality. In this privacy policy, we clearly explain — what information is collected, why it is collected, and how it is kept secure.
1. Information Collection — What We Collect
To provide services on the ck223 platform, we need to collect certain personal information. Below is a detailed description of what information is collected and under what circumstances.
Information Provided at Account Registration
When you create an account on ck223, the following information is collected:
- Full name (as per national ID card or passport)
- Date of birth (for age verification — service is for users 21+ only)
- Active mobile number (Bangladeshi)
- Email address
- Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank account number)
Automatically Collected Information
When you browse or use the ck223 platform, the following information may be collected automatically:
- IP address and device identification details
- Browser type and version
- Operating system
- Page visit time and duration
- Referral URL (where you came from)
- Cookies and session data (see details below)
Transaction-Related Information
Information recorded during financial transactions:
- Deposit and withdrawal amounts and timestamps
- Payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
- Transaction identification number
- Betting history and gaming activity
The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800 — following these limits is part of our financial security policy.
2. Use of Information — Why We Collect It
ck223 uses your information only for legitimate and necessary purposes. Below is a specific breakdown of the reasons your information may be used.
Service Operation and Improvement
- Account creation and management
- Processing deposits and withdrawals
- Personalizing the gaming experience
- Technical improvement of the platform
- Evaluating and improving service quality
Security and Legal Compliance
- Fraud and money laundering prevention
- Age verification (confirming 21+)
- Account protection and identity verification
- Preserving evidence for dispute resolution
- Meeting regulatory requirements
Communication and Support
- Providing live chat and email support
- Sending important account notifications
- Transaction confirmation messages
- Informing you about changes to services
Responsible Gaming
- Monitoring unusual gaming behavior
- Enforcing self-exclusion requests
- Assisting with deposit limit settings
- Providing support resources when needed
3. Information Sharing — Who We Share With
Payment Processors
Only the transaction-related information necessary to complete financial transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These third parties follow their own privacy policies.
Technology and Service Partners
A limited amount of technical information may be shared with technology service providers operating the platform (such as server hosting and cybersecurity specialists). Strict confidentiality agreements are in place in these cases.
Legal Requirements
Information may need to be disclosed due to legal obligations in the following circumstances:
- Court orders or valid legal proceedings
- Cooperation with legitimate government investigations
- Compliance with anti-money laundering regulations
- Prevention of serious fraud or criminal activity
Even in these circumstances, ck223 always follows a policy of disclosing only the minimum necessary information.
4. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. ck223 uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions and security verification
- Functional cookies: Remembering your language and preferences
- Analytics cookies: Understanding which parts of the site are used most
- Security cookies: Detecting fraudulent activity
Cookie Controls
You can disable cookies through your browser settings. However, please note that disabling essential cookies may prevent some core functions of the ck223 platform (such as login and payments) from working properly. Disabling analytics and marketing cookies will not affect your use of the main service.
5. Data Security — How We Keep It Safe
ck223 follows industry-standard technologies and practices to protect your information. The key components of our security framework are described below.
SSL Encryption
SSL/TLS protocols are used for all data transfers, keeping communication between your browser and our servers fully encrypted.
Password Hashing
Passwords are never stored in plain text — they are stored in encrypted form using advanced cryptographic hashing algorithms.
Access Controls
Within ck223, only authorized staff can access your information, and logs of which staff member viewed what information and when are maintained.
Regular Security Audits
Security audits and vulnerability assessments are conducted regularly to identify potential risks in advance.
Two-Factor Authentication
Two-factor identity verification is available for sensitive account actions, preventing unauthorized access.
Data Retention Limits
Information is securely deleted when no longer needed. Unless there is a legal or regulatory requirement, data is automatically deleted five years after an account is closed.
6. Your Rights
ck223 recognizes your full rights over your personal information. Your main rights are described below.
Right to Know
You may ask at any time what information ck223 holds about you. Requests for this information will be responded to within 30 business days.
Right to Correction
If there is any incorrect information in your account, you may request that it be corrected. For changes to your name or date of birth, a copy of your ID will need to be submitted.
Right to Deletion
After closing your account, you may request that your personal information be deleted. However, information may need to be retained for a period of time in the following circumstances:
- Ongoing disputes or legal proceedings
- Mandatory record-keeping under financial regulatory rules
- Tax-related obligations
Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can let us know at any time by emailing [email protected] or through live chat, and marketing communications will be stopped. However, it is not possible to stop sending essential account notifications (transaction confirmations, security alerts).
7. Minor Protection
ck223 is strictly not for anyone under 21 years of age. We actively prevent minors from creating accounts. Age is verified at account registration, and a copy of a national ID may be requested in suspicious cases.
If you suspect that a child or teenager is using our platform, please notify us immediately at [email protected] — we will take swift action.
8. Data Transfer and Storage
International Data Transfers
ck223 may use servers located in various countries to operate its services. If your information is transferred outside Bangladesh, measures will be in place to ensure equivalent protection for your information in the destination country.
Data Retention Period
Different types of information are retained for different periods:
- Active account data: For as long as the account remains active
- Transaction records: For a specific period as required by law
- Communication logs: Up to two years after a support issue is resolved
- Age verification documents: Five years after account closure
9. Policy Changes
ck223 may update this privacy policy from time to time. For significant changes:
- The "Last Updated" date at the top of the page will change
- A notification will be sent to the registered email for major changes
- Continued use of the site after changes will be considered acceptance of the new policy
You are advised to visit this page regularly. If you have any questions or concerns about the privacy policy, contact us at [email protected] or speak directly via live chat — our support team is available 24/7 in Bengali and English.
10. Contact Us
For any questions about this privacy policy or any requests regarding your personal information, contact ck223 through the following:
For requests to access or delete data, please include your full name and registered mobile number in the email. After identity verification, a response will be provided within a maximum of 30 working days.
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